Social care - choosing the right service for you

25 January 2008

Our updated advice booklet, published today, encourages people to ask the right questions, find out as much as possible about their options, and then make informed choices about their care.

We wrote the booklet with direct help from people who use services, local councils and social care professionals.

It includes lists of questions that people looking for care should be asking. And pointers to other sources of information on areas such as financial advice, disability services and benefits.

What to look for

The booklet also encourages people to look at our inspection reports for each care service.

Our new quality ratings for all registered care services will be on our website from April and will let people easily choose the right care home or home care agency for their needs.

“People need to have the confidence to ask the right questions and have the right information before making life-changing decisions. Our advice booklet is deliberately designed to give them that confidence,” says our chair Dame Denise Platt.

The booklet will be available from local councils, libraries, Doctors’ surgeries, Citizens’ Advice Bureaux and hospital Patient Advice and Liaison services.

Find out more

Created: 12/19/2007 Last updated: 2/6/2008