Become one of our Experts by experience
Do you have experience of using care
services?
If so, find out how to use your unique
knowledge to help us improve the way we inspect and write
our inspection reports.

You can also go to our easy to read
pages to find out more.
These pages have pictures and sound to make them easier to
understand.
We call the people who help us Experts by
experience.
If you become an Expert by experience you can take
part:
- In an inspection to check services are meeting the needs
of people using them
- By attending a meeting to help us improve our work.
Find out more
How can I get involved?
We are working with some national and local organisations
including disabled people’s groups who represent people who use
services.
Contact the organisations via the link below if
you would like to become an Expert by experience:
The organisations will:
- advertise for and interview people
- provide training
- pay their wages and expenses
- offer support during our inspection work.
Please note we do not employ people
directly.
Who are Experts by experience?
Experts by experience are people of all ages, with different
impairments and from diverse cultural backgrounds who have
experience of using social care services.
What does an Expert by experience do on an inspection?
An Expert by experience will take part in an inspection and talk
to the people who use the care service.
They will look at what happens in the service, take some notes,
talk to the inspector and write a report about what they have
found.
Find out more
Contact us
- Contact us if you have any
general questions about the project